The Indian banking sector is witnessing a structural shift from conventional branch-oriented banking to
technology-enabled and customer-focused financial services.This study examines the influence of Financial Technology
(FinTech) on the structure, prformance, and service delivery of Indian banks using secondary data from RBI, NPCI, IBEF,
and published bank reports.India has become a global leader in digital payments, with UPI processing over 20 billion
transactions per month (NPCI, 2025) and more than 680 banks integrated by 2025.Advanced technologies including AI,
blockchain, mobile applications, and data analytics have significantly enhanced banking efficiency and expanded financial
inclusion.Public sector banks like SBI and Bank of Baroda have strengthened digital services through platforms such as
YONO and BoB World, while private banks including HDFC and ICICI Bank lead innovation with AI-powered solutions like
EVA and iMobile Pay. The growth of UPI has significantly increased digital transactions and reduced service delivery
costs.Despite these advancements, challenges such as cybersecurity risks, regulatory gaps, and limited rural digital access
remain. The study concludes that sustained innovation, strong data protection, and collaboration between regulators, banks,
and FinTech firms are essential for building an inclusive and resilient digital banking ecosystem.
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